Maddyx Ksn
map-marker Miami, Florida

Great customer service

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Hardest part was getting there cs phone number. Once I contacted, they were pleasant and resolved issue immediately I would recommend and purchase again
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User's recommendation: I recommend

Anonymous
map-marker Olympia, Washington

I am just looking for a replacement part for my potato ricer.

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Im not a pissed customer. Im just looking for a replacement part for my potato ricer. Shrug Im unable to find a service # to call for the disc on the 3-1
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Anonymous
map-marker Olympia, Washington

It’s been a week since I left a message

I am still waiting for someone to contact me in regards to a replacement part to my potato ricer. I need a new disc.
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Anonymous
map-marker Olympia, Washington

I need a disc for my potato ricer.

Left a message. No response. I need a replacement disc for my potato ricer. I left a message last week.
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Anonymous
map-marker Toledo, Ohio

Trying to order OXO products as replacements for previous ones

Trying to order OXO products as replacements for previous ones
I added 9 items to replace my previous purchases and when I went to checkout I didnt know how to complete my order regarding the charges..I have since been unable to retrieve the cart.Shocked I took a picture of what I want but wasnt sure if that would work. Each time I call your number I get a message that you are in a meeting EVERY SINGLE TIME! I didnt think meetings lasted 24/7
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Anonymous
map-marker Los Angeles, California

2+ cups of dry coffee and 40 oz of water spread all over kitchen wall, floor, waste basket, stove top, behind stove, front of stove

I was attempting to use device. When I added the water on top of rain separator, the water was spilling out the bottom into the carafe immediately. The *** was stuck and thus immovable. When I attempted to close the catch it stuck. I tried to push the lever down but to no avail. All of the dry coffee and 40 0z. Of water flew all over my kitchen. All over included walls behind stove, counter top next to stove, floor, waste basket, front of stove down oven handle and oven door. The stove top became the receptacle for the dry coffee and water.
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User's recommendation: Don’t purchase this item. This is the third incident that I have had with this awful device.

Marilyn J Nnc

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Verified Reviewer
| map-marker Englewood, Florida

Del notice

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Cant get them on the phone I cant get an answer from my emails. Their service is terrible. I placed an order. I still dont know when its coming.
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Denise Z Qob
map-marker Summerfield, North Carolina

Disappointed with my wine bottle opener

Almost all of my utensils and kitchen products are oxo products. I love oxo! But when I went to open my wine bottle I pushed down and one of the wings ( I call it) broke off! I couldn’t get the cork out! Very disappointed I’ve only had it for a few months.
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Cheryl B Bqs
map-marker Carmel, Indiana

Love the product but can’t reassemble top

I have a 6 square pop lid that I dropped & it completely fell apart. Nothing broke but even with research on YouTube, I cannot figure out how to reassemble.
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Pros:
  • Air tight

Preferred solution: Let the company propose a solution

Raymond I Ysv

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Verified Reviewer
| map-marker Blandford Forum, England

Hard oxo cubes

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Hello , i have been using chicken oxo for many years. They are in date when i buy, guite often. But i find they are very hard to break up these days. Has the making of them changed. As i use a lot in a month. Is there a problem. Kind regards Ray.
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Preferred solution: Answer

Anonymous
map-marker San Francisco, California

Refund

Is this oxo car rental rishare for uber? I may have the wrong oxo company. Please let me know and if so I apologize.
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Anonymous
map-marker Hamburg, New York

Tepid coffee

Oxo - Tepid coffee
We replaced our Keurig with the 9 cup coffee maker. Unfortunately the brewed coffee is rarely hot- we need to re-warm in the microwave. Is there a way to adjust the temperature?
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Anonymous
map-marker Swansea, Wales

No response to emails

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My Oxo Pop lid has broken and I am looking for a replacement. I have sent several emails to customer services and have not had a reply to any of them. There is nowhere else to get a new lid.
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User's recommendation: Products are good but no customer service

Anonymous
map-marker Denver, Colorado

Poor quality

Every product I have ever had by OXO is total crap. Falls apart, breaks, doesn't work properly. Can't return to store and why would I want a replacement of junk with junk?
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User's recommendation: Never aver buy OXO

Anonymous
map-marker Manhattan Beach, California

No response from Customer Service

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emailed customer service 5 times. no response. called the number and it says they are not available due to unsafe weather conditions and you should email. Never buying an Oxo product again.
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Anonymous
map-marker San Clemente, California

I want to order products in exchange for damage goods...

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I purchased a cookie gun the second time I used it it broke I replaced it that day , the next day I called oxo and they were gracious to offer me a refund towards the purchase of any of their products.
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User's recommendation: OXO is a great company. They do the right thing with their customers

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